NEW DEALER APPLICATION
Please submit our online Dealer Application to setup your account.
TERMS OF SERVICE
Review our current Terms of Service.
SHIPPING AND ORDER REQUIREMENTS
How to order: Order through our website - see instructions here. Please allow 10 business days lead time (M-F excluding holidays) for purchase order acceptance and fulfillment, as well as a reasonable amount of time for standard shipping.
Minimum Order Quantity: We currently do not have minimum order quantity requirements.
Shipping Problems and Exchanges: Reseller should contact carrier regarding shipment delays or problems after order has shipped. Reseller has ten (10) days from the date shipment arrives to inspect the products and notify us of any discrepancies in the quantity or quality of the products. If incorrect or defective items are received, we will exchange the items at no charge.
END-USER CUSTOMER SUPPORT
We provide all end-user customer support for all of our products, including products sold through resellers. If your customer is having any type of problem with their product, please have them contact us directly at firstname.lastname@example.org. We stand behind our products and our customer service!
Customer Returns: End-user customers have 30 days from the point of sale (POS) to return products for any reason for a refund. Reseller should collect all return to vendor (RTV) items and ship them to us at the end of each year in order to receive reimbursement. Please contact us to receive prior authorization and return shipping address. Reseller is responsible for return shipping cost.
Warranty Policy: We offer a 1-year, one-time replacement warranty on all grazing muzzles for end-user customers which begins at POS purchase date. Customers should contact us directly at email@example.com regarding warranty claims.
We have a strong social media presence (Facebook, Instagram, Pinterest, YouTube, Twitter) in addition to providing high-value educational web content that drives significant online traffic. If you would like to connect with us through social media or learn more about our educational content, please contact our Marketing Department at firstname.lastname@example.org.